Health Identifiers for i.PM

With the Australian PCEHR launched, CSC is helping hospitals to take the first step toward sharing health data by enabling IT solutions to use the national Health Identifier (HI) Service.

Enabling NEHTA Health Identifiers in Hospital Information Systems

CSC iPM HIE Adaptor diagram

Now the PCEHR is launched, your hospital needs to be able to use Healthcare Identifiers via the national Healthcare Identifier Service. The first identifier you will need to use is the Individual Healthcare Identifier (IHI) – this is how patients will be uniquely identified.

Incorporating the unique Individual Healthcare Identifier (IHI) into the hospital patient record is vital to accelerating coordinated care between providers.


What is the first thing I need to do to prepare for the PCEHR?

The first step is to update your hospital information systems to use the Individual Healthcare Identifier. This way your systems will be ready to: uniquely identify patients; process e-referrals; access patient shared health summaries and to update summaries during or following an episode of care.

Your patient administration system is the ideal place to begin. By enabling your PAS for the Individual Healthcare Identifier, with minimal effort you can make the IHI available to other hospital information systems that already receive information from the PAS.

My hospital runs the i.PM patient administration system. What do I need to do to enable it for the Healthcare Identifier Service?

All you need to do is add our custom HIE Adapter for i.PM. Implementation is painless as you don’t even need to upgrade. Please click here to request an HIE Adapter for i.PM quote.


My hospital runs the webPAS patient administration. What do I need to do to enable it for the Healthcare Identifier Service?

Work is underway to develop a custom HIE Adapter for webPAS. Stay tuned for updates here.

How is CSC supporting clients to prepare for the PCEHR?

As an eHealth vendor, our mission is to make this process as easy as possible for front-line healthcare professionals. This is why we are working hard to integrate the capability into widely used eHealth systems such as the CSC i.PM patient administration system that is used by 70% of Australian public hospitals.

In addition to enabling i.PM and our practice management solution, practiX for the Individual Healthcare Identifier, we are working on doing the same for the webPAS patient administration system. For our medication management solution, MedChart, the initial focus is on enabling the viewing of primary care derived medication lists from within the application.

Enabling Healthcare Identifiers, and other emerging national eHealth infrastructure capabilities, in these first applications is just one aspect of CSC’s broader HIE approach to eHealth in Australia, New Zealand and Asia Pacific.

How can I make Healthcare Identifiers available to other hospital information systems?

Once your PAS is enabled, it will be capable of broadcasting Healthcare Identifiers to other hospital information systems using the existing HL7 interfaces.

What are some of the benefits of using the Individual Healthcare Identifier?

Coordinated care is known to be safer and more efficient. Reliably identifying patients across the care spectrum and being able to access and add to their medical record at any point, are two foundations for coordinated care.

Coordinated care means access to the right information about the right person, in the right place, and at the right time. Some of the problems addressed by Healthcare Identifiers include:-

  • 25% of clinician time is consumed with information collecting 1
  • Inadequate availability of patient information contributing to as many as 18 per cent of medical errors 2
  • Poor information sharing and care management for chronic disease suffers costing the healthcare system $1.5 billion a year 3

1. For Your Information, Australian Audit Commission, Canberra, 1995.
2. Australian Institute of Health and Welfare, Australia’s Health 2002.
3. Michael Georgeff, Director of eHealth research, Monash University, “Technology staffs as worry over confidentiality grows,” West Australian 11 November 2009.

For hospitals, the benefits of participating in the new national Australian eHealth system include:-

  • Reduced administrative burden through less manual handling of records
  • Improved ease and quality of clinical decision making
  • Immediate and centralised access to available information
  • Reduced duplicate and unnecessary testing
  • Reduced service delay and disruption while missing information is gathered
  • Improved two-way communication with GPs
  • Improved referral management: more referrals and better demand planning

How can I integrate other systems within our hospital?

The CSC Health Information Exchange Suite includes a variety of adapters that connect hospital information systems for data sharing.

Let us know which systems you need to integrate and we will provide an estimate.

What is the CSC Healthcare Information Exchange (HIE) Suite?

The CSC Health Information Exchange Suite provides standards-based interoperability between hospital information systems and beyond.

CSC offers a range of adapter sets to enable health data sharing with little to no disruption to existing systems. The result is a common approach across all CSC products that enables clients to participate in the emerging eHealth system.

Are you ready to get started?

You’ve got a few options. You get in touch with your usual CSC (iSOFT) contact, send us an email or call the Australia based Market & Solutions team.

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